Privacy Policy

Effective 27 September 2026 · Version 2026-09-27

This policy covers Journey’s End for iOS and Android, its online services and these game pages. The game is made and published by Edenworks (“Edenworks”, “we”, “us”), which is responsible for your information. Questions or privacy requests: support@edenworks.ca.

Saved on your device

Progress, run checkpoints, settings and your privacy choices are saved on your device. They stay there until you clear the app’s data or uninstall, subject to your platform’s backups. Offline play does not upload your saves.

Online play and your account

When you choose to play online, we use:

• Account details: an internal account ID; how you sign in (guest, Google, Apple or email code); the email address you give us or that Google or Apple share with us when you sign in with them; and sign-in session records. We never receive your Google or Apple password.
• Your public profile: a public player ID, your nickname, your chosen portrait and the profile frame, background and title you equip, with your ranks and scores. Other players can see these. Your email address is never public. Please do not use your real name or other personal details as a nickname.
• Online play records: the moves you make in online runs and their results, verified scores, progress, rewards and checkpoints. We use these to run the game on our server, check that results are fair, resume interrupted runs and keep rankings.
• Game reports: after each online run, our server writes a report of how it went: the result and length, the route, the heroes, the cards and relics you were offered and picked, which enemies defeated you, the app version and platform, and your device’s time zone and country setting (for example “CA” from a language setting of en-CA). We use these reports to balance the game and understand how it is played, for example how many players return the next day. We also record which days an account played.
• Your agreement: which versions of the Terms of Service and this policy you accepted, when, and with which app version, platform and language setting.
• Service and security logs: your connection’s IP address, request times, app version and errors, used to deliver the service, keep it secure, prevent abuse and fix problems.
• Email: if you sign in with an email code, we send the code to your address.
• Player reports: if you report another player, we keep your report (the player you reported, the reason, the name they showed and when you sent it) so we can review it; we never tell them who reported them. Players you hide are remembered only on your device.

We use this information to provide online play because you asked for it (our agreement with you), and to keep the game fair and secure and improve it (our legitimate interests). A guest account is linked to your device and is not anonymous to us.

Gameplay statistics and crash reports

To understand how the game is played and to fix problems, the app sends gameplay statistics to GameAnalytics (GameAnalytics ApS) and crash reports to Sentry (Functional Software, Inc.), who process them for us as service providers. Gameplay statistics include progress events (a road started, cleared or lost; your route, difficulty and score), choices such as which reward you picked, first-time guidance steps, and technical details (device model, operating system, app version, connection type) with a random identifier that GameAnalytics creates on your device. Crash reports include the error, where in the game it happened, the app version and your platform. Neither service receives your name, email address, advertising identifier or online account; we remove web addresses, tokens and email addresses from crash reports before they are sent. Your connection’s IP address is visible to these services when data is sent; we ask Sentry not to store it.

Both are on by default. On devices set to French in Canada, gameplay statistics, crash reports and personalised ads start off and the game asks you whether to turn them on. Turn them off anytime in Settings → Privacy, or in versions with online play in your profile → Privacy choices (“Share gameplay stats”, “Send crash reports”); turning one off stops it immediately. When you are signed in, the same choices are saved with your online account.

Optional ads and tracking

Some versions offer an optional rewarded ad for a rescue after defeat or an extra boss reward. You can always decline and take the normal outcome. There are no banner ads or unrequested interruptions.

Ads come from Google AdMob. When an ad is requested, Google may collect or receive your IP address and approximate location, device and advertising identifiers, ad interactions and diagnostic information, for advertising, measurement, analytics and fraud prevention, even if the ad does not load or you close it early.

On iPhone and iPad the app asks for Apple’s App Tracking Transparency permission for Google’s ads. If you allow it, Google may use your device’s advertising identifier to show more relevant ads; if you don’t, you get the same game and the same rewards, with ads that are not personalised. On any device you can turn off Settings → Privacy → Personalized ads. Where the law gives you further choices, for example in the EEA, the UK and US states with privacy laws, Settings → Privacy → Privacy choices opens Google’s consent options. Personalised ads may count as “sharing” or “targeted advertising” under some US state laws; those settings are how you opt out. See Google’s Privacy Policy, how Google uses data from partner apps and its SDK disclosures for Android and iOS.

Who helps us

We share information only with the providers who run parts of the game for us, and only what each needs:

• Supabase: sign-in and our game database (United States).
• DigitalOcean: our game server (United States).
• Resend: sends sign-in codes by email (United States).
• Google and Apple: sign-in, if you choose them; Google AdMob for ads.
• GameAnalytics: gameplay statistics (GameAnalytics ApS, Denmark).
• Sentry: crash reports (United States).
• GitHub Pages: hosts these web pages and processes connection information to serve them; see GitHub’s privacy statement. These pages use no cookies, analytics or embedded ads.

Other players see only your public profile and rankings. We may disclose information when the law requires it, or to protect players, the game or others from fraud, abuse or harm. We do not sell your personal information. Your information may be processed outside your country, including in the United States and Europe; we use providers that protect it with encryption in transit and access controls.

How long we keep it

• Your online account and progress: while the account exists. When you ask us to delete a linked account, we keep it for 30 days in case you change your mind, then erase it; a guest account is erased right away (see Your choices and rights).
• Detailed game reports: 30 days. After that we keep only daily totals that contain no player identifiers.
• Player reports: 30 days, or until the reporting or the reported account is deleted if that is sooner.
• Which days an account played: 13 months.
• Server backups: 14 days, so an erased account can remain in a backup for up to 14 days after it is erased, until that backup expires. Backups are never used to bring a deleted account back.
• Crash reports: up to 90 days at Sentry.
• Gameplay statistics: GameAnalytics keeps raw events for a limited time and keeps only combined totals longer.
• Your agreement record: as long as the account exists.
• Support emails: as long as needed to handle your request and meet legal obligations; you can ask us to delete them.

Your choices and rights

• Settings → Privacy (in versions with online play: your profile → Privacy choices): gameplay statistics, crash reports, personalised ads and, where available, Google’s privacy choices.
• Delete your account: Account Center → Delete account, for guest and linked accounts alike, or email us from the address linked to the account. A guest account is erased right away (usually within an hour), with its progress, public profile and rankings. A linked account is locked at once: it leaves online play, and your public profile and rankings are hidden. It is erased 30 days later, with its progress, public profile and rankings, and cannot be recovered after that. Until then, sign in and choose Keep my account to cancel, or Delete now to have it erased without waiting (usually within an hour). Either way, the game on that device then starts over as a new player. Signing out of a guest account deletes it, because a guest account cannot be signed back into; signing out of a linked account, or uninstalling, does not delete it.
• Get a copy or correct your information: email us. We verify requests so we do not give out or delete someone else’s information.

Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, to object to or restrict some uses, to withdraw consent, and to complain to your privacy regulator. We will not treat you differently for using these rights. A guest account that was never linked cannot be recovered from a nickname or player ID alone.

Children

Journey’s End is intended for players aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has an online account or has sent us personal information, contact us and we will delete it.

Support

When you email us, we use your address and what you send to reply and investigate. Please do not include passwords, email codes or unrelated sensitive information.

Changes to this policy

When our practices change, we update this page and its version and effective date. For important changes, the game shows the update and asks you to accept it before you continue. Changes never switch on optional data collection without your choice. Earlier versions are available on request.